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Terms & Conditions

GENERAL

By accessing and using the website www.crystalclearskin.co.za (‘Website’) and/or placing any order you (“Customer”) enter into a legally binding contract with Company in terms of which you agree to be bound by the terms and conditions (“Terms”) set out and referred to in herein. Any reference to Terms includes a reference to the Terms and Conditions of Use (click here) Terms of Sale (click here) hereof the and to the Company’s Policies including its Privacy Policy (click here)


Crystal Clear Skin is a company incorporated in the Republic of South Africa.


The Terms apply to all visitors to and users of this Website and to any orders placed and Products sold through this website. The sale of Products are subject to the Terms and Conditions of Sale (click here) The use of and access to this website is subject to the Terms and Conditions of Use of Website (click here).


Where this website is accessed by any person on behalf of a Customer who is a juristic person or trust, the person accessing the website and/or placing any order accordingly warrants that he is duly authorised to represent and bind the Customer.


Any references herein to male shall include female, singular include plural and vice versa.


The Terms constitute the complete and exclusive agreement between the Company and the Customer (“the Parties”). This agreement supersedes all prior understandings, proposals, agreements, negotiations and discussions between the Parties, whether written or oral and any conditions which the Customer may seek to impose.


The Terms , agreement and the relationship between the Parties are governed by the laws of the Republic of South Africa.


The failure to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid (because, for example, such provision is inconsistent with the laws of another jurisdiction) or inapplicable, the Parties nevertheless agree that the court should endeavour to give effect to the Parties’ intentions as reflected in the provision.


These Terms may be updated at any time in the Company’s sole discretion. The Company reserves the right to change the price, formula or specifications of any Product or to discontinue any product without prior notice.


CONSUMER PROTECTION ACT 68 OF 2000

If these Terms (or any contract governed by them) or the Products provided and/or made available on the sold through the Website are regulated by or subject to the Consumer Protection Act, Act No. 68 of 2008, as amended from time to time, it is not intended that a provision of these Terms contravene a provision of that Act or remove any right thereunder.

The Customer’s attention is specifically drawn to clauses that are highlighted or bolded.


DATA PROTECTION

The Company collects and processes personal information from the Customer.

The Company will handle the collection, processing and storage of the Customer’s personal information in accordance with the Company’s privacy policy (click here).

By the Customer disclosing or submitting personal information to the Company you consent to the Company collecting, processing and storing it for the purposes described in the Company’s privacy policy (click here).


1. Detailed description of goods and/or services

Crystal Clear Skin is a business in the beauty industry that sells beauty products online.


2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)


3. Export restriction

The offering on this website is available to South African clients only.


4. Return and Refunds policy

The provision of goods and services by Crystal Clear Skin is subject to availability. In cases of unavailability, Crystal Clear Skin will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.


5. Customer Privacy policy

Crystal Clear Skin shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Crystal Clear Skin bank account, the details of which will be provided on request.


7. Card acquiring and security

Card transactions will be acquired for Crystal Clear Skin via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


8. Customer details separate from card details

Customer details will be stored by Crystal Clear Skin separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.


9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


10. Responsibility

Crystal Clear Skin takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


11. Country of domicile

This website is governed by the laws of South Africa and Crystal Clear Skin chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, The Parks” Shopping Centre - Lower Level, Shop Number 4. Cnr. Wells and Jan Smuts Avenue, Parkwood, Johannesburg.


12. Variation

Crystal Clear Skin may, in its sole discretion, change this agreement or any part thereof at any time without notice.


13. Company information

This website is run by Crystal Clear Skin (sole trader / private company / close corporation) based in South Africa trading as Crystal Clear Skin and with registration number and  (Director(s)/Member(s)/Owner(s)).


14. (Your Company) contact details

Company Physical Address: The Parks” Shopping Centre - Lower Level, Shop Number 4 Cnr. Wells and Jan Smuts Avenue, Parkwood, Johannesburg

Email: info@crystalclearskin.co.za Telephone: +27 (0)11 788 7624